FAQ – DTF Gang Sheet Printing
How Gang Sheets Work & Sizing/Pricing
What is a gang sheet?
A gang sheet is a single print sheet that holds multiple designs arranged together to maximize your print area and lower your cost per transfer. Instead of printing each design separately, we fit everything onto one sheet — you only pay for the sheet size, not per design.
What sheet sizes do you offer?
We offer 13-inch and 22-inch wide DTF gang sheets in a variety of lengths, including larger sheets for bulk orders. For current sizes and prices, visit our Build a DTF Gang Sheet page. Please select the correct width and length before ordering.
How do I fill my gang sheet?
You can use our Build a Gang Sheet tool directly on the product page to arrange your designs, set quantities per image, and preview your layout before ordering. You can also upload a pre-built sheet using the Upload-Lift option if you prefer to design it yourself.
Is there a minimum order quantity?
No minimums! You can order a single sheet with as many or as few designs as you'd like.
File Requirements & Upload Steps
What file formats do you accept?
We recommend high-resolution PNG artwork with a true transparent background for DTF transfers. Saving an image as a PNG does not automatically remove a white, black, or AI-generated background. Please verify that the unwanted background is actually removed before uploading, or it may appear on the printed transfer.
What resolution should my file be?
For best results, supply artwork at 300 DPI at the actual size you intend to print, with sufficient pixel dimensions and clean edges. Simply changing the DPI setting to 300 does not improve a small or blurry image. Please inspect your artwork at its intended print size before ordering.
How do I upload my files?
- Go to the Build DTF Gang Sheet product page.
- Select your sheet size.
- Upload your PNG file(s) using the Build a Gang Sheet tool.
- Arrange and resize designs on the sheet, set quantities, and preview your layout.
- Add to cart and checkout when satisfied.
Can you fix or edit my files?
We print files as submitted and do not offer design editing services. Please ensure your files meet our requirements before uploading. If you're unsure, reach out via our Contact page before ordering.
What is your turnaround time?
DTF gang sheets: Typical local pickup turnaround is within 24 business hours (usually the next business day) after your order and artwork are received. Large or complex orders, shipping orders, or unexpected production issues may require additional time. Shipping transit time is not included.
Custom tablecloths: Black tablecloths typically require 2–4 business days. Other colors must be specially ordered and may take longer. Please contact us before placing a time-sensitive or rush order.
Shipping & 24/7 Outdoor Pickup
Do you ship orders?
Yes! We ship via USPS, UPS, or similar carriers depending on package size. Shipping rates are calculated at checkout based on your location and order size. Most orders ship within 1–2 business days after production is complete.
When is online and phone customer service available, and when can I pick up my order?
Customer Service Hours — Online & Phone Only
Monday–Friday: 9:00 AM–5:00 PM
Saturday: 9:00 AM–3:00 PM
Sunday and holiday weekends: Closed
These hours are for customer assistance online and by phone only. We do not offer walk-in or in-person customer service. Our outdoor pickup bin is available 24/7 for completed orders after the Ready for Pickup email or text message.
24/7 Order Pickup — After Your Ready for Pickup Email or Text Message
Once you receive your Ready for Pickup email or text message, your completed order can be picked up 24 hours a day, 7 days a week from our designated outdoor package pickup bin. This includes evenings, overnight hours, Sundays, and holiday weekends, even when our business is closed.
Important: 24/7 pickup is available only for completed orders after the Ready for Pickup email or text message has been sent. An order confirmation, whether by email or text message, does not mean your order is ready. Please wait for the Ready for Pickup notification before coming to collect your order.
Do you offer expedited or rush shipping?
Expedited shipping options may be available at checkout. Note that rush shipping only affects transit time — it does not speed up production. Contact us if you have a hard deadline.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status from your account page on our site.
Pressing & Application Instructions
What do I need to apply DTF transfers?
You'll need a heat press with consistent pressure and temperature control. We do not recommend household irons, as they don't provide even pressure and can cause poor adhesion or peeling.
How do I apply my DTF transfer?
- Pre-press your garment for a few seconds to remove moisture and wrinkles.
- Position your transfer with the design against the fabric and the carrier film facing up.
- Use the heat press time, temperature, and pressure recommended for your transfer film and garment. Settings can vary by material and equipment.
- For our hot-peel transfers, peel the carrier film while the transfer is still hot, using a slow, steady pull at a low angle. Do not wait for it to cool. If you received different peel instructions with your order, follow those instructions.
- Cover the design with an appropriate protective sheet and finish-press as directed by the transfer instructions.
Always test your settings on a sample garment first. Incorrect temperature, pressure, timing, or peeling technique can affect adhesion.
What fabrics work best with DTF transfers?
DTF transfers work on cotton, polyester, poly-cotton blends, nylon, and leather. They are versatile across fabric types, but results may vary on treated, waterproof, or heavily textured surfaces.
How do I care for garments with DTF transfers?
- Wash inside out in cold water.
- Tumble dry on low or hang dry.
- Do not bleach or dry clean.
- Do not iron directly on the transfer.
Returns & Reprint Policy
Do you accept returns on custom orders?
Because gang sheets are custom-printed to your specific file and specifications, we do not accept returns or offer refunds on completed orders unless the error was on our end.
What if my order has a defect or print error?
If your transfer has a print defect, color issue, or error caused by us (not your file), we will reprint your order at no charge. Please contact us within 24 hours of receiving your order and include photos of the issue.
What is NOT covered for reprints?
- Low-resolution or incorrectly formatted files submitted by the customer.
- Colors that appear different than expected due to monitor calibration (we print what we receive).
- Application errors (improper press settings, temperature, or pressure).
- Design changes requested after order submission.
How do I report an issue?
Contact us through our Contact page with your order number and photos. We'll get back to you as quickly as possible and make it right.
Still have questions? Reach out to us — we're happy to help before, during, or after your order.